Wildfire Phones UK

Phone Insurance

business mobile phone cover

  • Cover available to any number of hand held gadgets
  • Market leading expertise provided by Supercover Insurance Ltd
  • All aspects of claims managed by Supercover
  • 48 hour claims processing
  • Accidental loss cover for mobiles phones (not all cover offers this)
  • 3GB of data backup included (1)
  • Dedicated business claims management team
The Insurance covers: Theft, Accidental Loss, Accidental Damage, Liquid Damage, Extended Warranty,International Cover (60 days).

claims MANAGEMENT

Supercover’s sophisticated Claims Management, combined with their experienced team of Claims Handlers and Advisers, allows our partners to deliver a service which supports underwriters, whilst providing a professional and efficient service to the policyholders of our affinity partners. 

  • The claims operation is based in West London
  • Supercover have voice recording for all customer calls ,which is utilised effectively for quality monitoring and compliance.
  • All claims are managed in house by dedicated claims handlers

SLA's

  • Compliant response within 24 hours
  • Call back requests within 24 hours

Repairs are managed to strict sla's via supercover's dedicated repair network

  • 80% of items repaired and dispatched within 48 hours of receipt
  • 70% of replacements dispatched within 24 hours of claim approval

Interesting Facts

cONTACT US ON 0845 466 7722 FOR MORE INFORMATION

not what you are looking for?

The why not browse by make and model or get in touch