Phone Insurance
Business Mobile Phone Cover
- Cover available to any number of hand held gadgets.
- Market leading expertise provided by Supercover Insurance Ltd
- All aspects of claims managed by Supercover
- 48 hour claims processing
- Accidental loss cover for mobiles phones (not all cover offers this)
- 3GB of data backup included (1)
- Dedicated business claims management team
The Insurance covers: Theft, Accidental Loss, Accidental Damage, Liquid Damage, Extended Warranty,International Cover (60 days).
Repairs are managed to strict SLAs via supercover's dedicated repair network
- 80% of items repaired and dispatched within 48 hours of receipt
- 70% of replacements dispatched within 24 hours of claim approval
SLA's
- Compliant response within 24 hours
- Call back requests within 24 hours
Claims Management
Supercover’s sophisticated Claims Management, combined with their experienced team of Claims Handlers and Advisers, allows our partners to deliver a service which supports underwriters, whilst providing a professional and efficient service to the policyholders of our affinity partners.
- The claims operation is based in West London
- All claims are managed in house by dedicated claims handlers
- Supercover have voice recording for all customer calls ,which is utilised effectively for quality monitoring and compliance.
Reasons
to choose us
Wildfire Phones (part of the Sprint Group) with an accreditation as a platinum partner and a principal partner respectively. This has been awarded as both the networks recognise Wildfire Phones as one of the top 23 telecommunications companies within the UK and Ireland. As a customer of Wildfire Phones you can rest assure that you will receive a professional, accurate and cost effective service for your business mobile communications.
- We can immediately reduce your monthly costs
- One single supplier - all under one roof
- Services and products to suit every requirement
- Dedicated account management
- Direct access to some of the networks internal systems